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Customer Service Representative / Customer Support

Intermediate

Anguilla

(On-site)

Permanent

Job Type
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Deadline : 30 May, 2024

Skills

Customer Service

Description

  • Proven work experience as a Sales Representative in other reputed companies
  • Excellent knowledge of Microsoft Office and Google tools
  • Experience with BRM and CRM practices and ability to build productive business relationships
  • Excellent communication, negotiating, and selling skills
  • Prioritizing, time management and organizational skills
  • Ability to tailor presentations to the needs of the audience.
  • Bachelor’s degree in business or a related field

Job Responsibilities

  • Present, promote, and sell products and services with convincing arguments to existing and prospective customers.
  • Analyze customer needs and costs to meet their needs.
  • Establish, maintain and develop positive customer and business relationships
  • Maximize customer satisfaction by expediting resolution of customer problems and complaints
  • Meet sales targets and achieve results on schedule.
  • Coordinate sales output with team members and other departments.
  • Create reports on customer needs, problems, questions, and interests, as well as on competitors and new products and services.
  • Try continuously improve through feedback