Cloud Services

Businesses are increasingly adopting the Cloud. CIS and its affiliates offer a comprehensive Cloud Computing portfolio to answer your needs in lowering total cost of ownership and speeding implementation in the 3 Cloud scenarios: public, private and Hybrid Cloud:
-Cloud Service Provider (CSP) offering utility type resources, like virtual machines, networking, storage capacity, and Infrastructure as a Service (IaaS)
-Platform as a Service (PaaS)
-Software as a Service (SaaS)
-Hosting Applications and Data
-Expertise to assist in Cloud Migration and Integration
-Use of agile, Cloud-Based Integration tools
-Pooled and scalable resources to facilitate development and testing environments.

 

Managed Services

While ensuring the best support performance in reactive, proactive and predictive maintenance contracts, CIS has added the managed services levels to complement the services portfolio and to meet our Cloud Computing strategy:
-24×7 Monitoring, Alerting, and Reporting
-Asset Tracking: Inventory Management, detailed NW scans for all IP devices and any IOT devices or sensors
-Replication and Recovery through Geographic Redundancy
-Security Continuous Monitoring: viruses, spam, or other malware
-Complete Hardware, Operating System, Virtualization Management
-Residency at customer site
-Automated veirification of data back-up completion
-Preventive Maintenance: Automated OR, clean-up of temp files
-Customer-Tailored SLAs
-Printing Management Solutions
 

End-to-End Accountability

The execution of IT projects goes along with service offerings, before, during, and after the project.

 

Audit and Consultancy

In close collaboration with the customer’s general management and IT department, CIS consultants carry out:
-Meticulous analysis of the customer’s needs
-Consultancy, conducted independently of manufacturers, covering platforms, networks, and solutions
-“Environment and Infrastructure” audit allows CIS to conduct a preliminary analysis of the existing network and infrastructure as an initial step
-Security audit aimed at reinforcing the security policy of the enterprise’s IT environment and systems

 

Deployment and Integration

CIS has the necessary expertise to carry out:
-Partial or complete implementation of software and hardware, regardless of the complexity
-Deployment and integration of projects on schedules, set in the terms of deadlines, costs, and service standards
-These operations are overseen by project managers who define the installation, follow the quality control procedures, and coordinate the tasks of all stakeholders.

 

Maintenance and Technical Assistance

CIS provides maintenance and technical assistance services to:
-Accompany the suggested solutions
-Update the software/hardware on the servers or workstations
-Fix or repair a server
-Install new software, and more
 
These services are available with various maintenance and installation options, starting from simple telephone assistance to the repair of highly complex systems within a fixed-time interval, 24 hours a day, and 365 days a year. This is supplemented by immediate on-site support and advanced management of spare parts stocks.

 

Outsourcing

As part of its professional services, CIS supplies organizations with contract engineers with specific skills, for limited periods of time. CIS is equipped to take over specific IT functions within organizations that prefer outsourcing.

 

High-Value Creator

A continuous training system keeps our teams constantly updated on the newest technologies and offers our customers the highest level of technical expertise.
CIS has more than 2000 certifications as well as 500 professionals and engineers who are certified in: HPE, HP Inc., Oracle, Microsoft, Cisco, Genesys, Siebel, Fujitsu, Dell EMC, Avaya, and VEEAM.